How to Get the Most Out of immopac®

To help you make the most of the immopac® system within your organization, immopac offers a wide range of services for the analysis, design and implementation of software solutions based on immopac®.

Choose proven standard services or tailored solutions and benefit from our project experience and the expertise of our long-serving employees.

Consulting

Real estate and technical consulting to help you make the most of your immopac® solutions.

Identifying potential

  • Requirements and process workshops
  • Consulting to enhance your use of the system
  • Real estate consulting
  • Consulting on the use of AI

Implementation

A structured introduction to and needs-based configuration of immopac® products.

A structured start

  • Configuration of standard processes and roles
  • Tailored configuration of the standard version
  • Mapping of your charts of accounts
  • Support for your project management
  • Integration with third-party systems
  • Templates for a structured implementation

Customization

Tailored adaptations and extensions to suit your specific requirements and processes.

Tailored extensions

  • Custom reports, dashboards and templates
  • Metrics and calculations based on your specifications
  • Extensions to existing standard processes
  • Custom workflows for approvals, valuations and transactions

Data Integration Service

Structured integration of your data and systems into the immopac® system landscape.

Making data usable

  • Analysis of your data sources and interfaces
  • Mapping of master data, properties and investment structures
  • Creation and mapping of your charts of accounts
  • Initial migration of historical data
  • ETL processes for data imports and exports
  • Ongoing operational loading processes

Onboarding/Training

Practical training to help you use your immopac® solutions confidently and efficiently.

Building practical knowledge

  • Introduction to system operation and standard processes
  • Training for business users and superusers
  • Specialized training on business planning and modules
  • Standard courses or tailored training programs
  • Advanced Designer training

Support

Personalized and reliable support for the ongoing operation of your immopac® solutions.

Ensuring reliable operations

  • Maintenance, support and operation of your immopac® solutions
  • Multilingual support and service coordination
  • Dedicated points of contact
  • Regular coordination meetings
  • Qualified second-level support
  • Handling of your requests through a ticketing system